BOOKING TERMS AND CONDITIONS
RESERVATION
Provisional bookings can be taken over the telephone but must be confirmed
by receipt of a completed and online booking form and deposit within seven working
days. The holiday booked cannot be assigned and only the persons shown on the booking
form are permitted to travel. Additional costs may be incurred if there are any changes
to the booking after written confirmation of the booking is sent out to you.
DEPOSIT
A non-refundable deposit of £100.00 per person should be sent to the address
shown on the online booking form, with your cheque payable to Mr. V Lee. The deposit
is accepted as part payment towards the total cost of the holiday.
BALANCE OF PAYMENT
The balance of payment must be paid no later than 6 weeks prior
to departure.
PAYMENT
If the unconditional, payment of the balance is not received by us by the
due date, we reserve the right to cancel your booking and forfeit any deposit made,
as though there had been a cancellation as defined in the cancellation terms below.
PRICE
The price of your holiday is a fixed price and will not change except for changes
in special government tax rates.
CANCELLATION
Cancellations of your confirmed booking must be made in writing and the
following cancellation charges will apply;
Period of departure Cancellation charge
More than 6 weeks Deposit only
Less than 6
weeks 100% of total cost.
PASSPORT
These requirements are your responsibility and we accept no responsibility
for any delay or expense incurred through any irregularity in your documents. It
is essential that customers ensure they hold a valid ten year passport.
INSURANCE
Clients are advised to cover themselves with the appropriate travel insurance
for the period of the holiday.
FORCE MAJEURE
We are not liable for loss, delay or cancellations due to the following;
fire, storm, flood, closure of ports, weather/technical problems to transport, acts
of God, industrial disputes, strikes, riots, political unrest, and war or any other
event or circumstances beyond our control.
PETS, FIREARMS & ALL WEAPONS
Pets, firearms and weapons are not permitted.
CONTRACTUAL RIGHTS
We reserve the right immediately to terminate the services we are
contractually obliged to provide to you if we, our employees or agents, or any other
appropriate person in authority in any place or on any vehicle or craft judge your
behaviour to be likely to cause discomfort or harm to our clients or any person or
property. If because of such behaviour you are prevented by our carrier from travelling,
our contractual obligations under these conditions will terminate immediately. In
either case any appropriate cancellation charge fee will apply and we will not be
liable to you for any refund or compensation or any costs or damage, which you may
incur.
COMPLAINTS PROCEDURE
If you consider that you have cause for complaint whilst at Etang
La Planchette, the complaint must be notified to the Fishery Owner (Mr V Lee) during
your fishing holiday. Any subsequent complaint must be made in writing to Etang La
Planchette (address on contact page and booking form page) and be received no later
than 7 days after you return to the UK.
FISHERY RULES
I agree to abide by the rules that are clearly set out on Etang La Planchette’s
website and a copy of the rules that will made known to me on arrival at Etang La
Planchette Lake holiday resort along with a copy I received with the booking confirmation.
Etang La Planchette lake retains the right to alter any or all of the fishing rules
at any time without notice.
MOBILE PHONES
We ask customers to show consideration to others by turning down ringing
tones and responding as quietly as possible